theGuard! SyncAssist Over the past years, more and more SAP customers have been using an additional development and integration testing system to prepare new projects and software releases or to test a new SAP version. In all of these scenarios, these SAP users also have to continue to maintain their current production system by means of the typical three-system landscape. All changes that are being made as part of their maintenance efforts also need to be integrated into these two new systems. This is a very tedious and time-consuming process that can be automated with
theGuard! SyncAssist Over the past years, more and more SAP customers have been using an additional development and integration testing system to prepare new projects and software releases or to test a new SAP version. In all of these scenarios, these SAP users also have to continue to maintain their current production system by means of the typical three-system landscape. All changes that are being made as part of their maintenance efforts also need to be integrated into these two new systems. This is a very tedious and time-consuming process that can be automated with theGuard! SyncAssist.
theGuard! InterfaceManager The continuous development of
theGuard! InterfaceManager and the large number of customer projects today allow us to address common requirements expressed by our customers in ready-made solutions.
We were, for example, able to develop a pre-configured solution for automatically keeping time in SAP CATS from
theGuard! ServiceDesk. Using the interface allows users to schedule when the consolidated data that was enriched for SAP is posted to their SAP CATS time sheets theGuard! InterfaceManager will monitor the posting process in SAP. InterfaceManager überwacht. Any errors are immediately reported and then forwarded to ServiceDesk. Supporters are relieved of the recurring and time-consuming task of having to manually record time in the SAP system. This eliminates the errors associated with manual timekeeping. The reporting features of ServiceDesk give users immediate access to the most recent data that is also posted in the SAP system. The times recorded are directly linked to the corresponding ticket. Accounting departments no longer have to manually review their invoices. The invoicing process is standardized. What's more, the time recorded in ServiceDesk can also be used to record work time in the SAP system.
Other solutions include the integration of tool dispensers with the
SAP ERP backend system as an external storage location. Other examples are the transfer of new customer data from a project management system to SAP or the posting of relevant invoices for an ongoing project.