REALTECH AG
Service and Support<br />
Professional support for your daily business<br />

Highly skilled experts in our support-center will answer general questions according our products and help you optimize operation. Support requests can easily be addressed through our web interface based on theGuard! ServiceCenter.

 

We enable you to constantly monitor the progress of  your support request online. Automatically generated e-mails will inform you if the status of your request has been changed.

 

Our services at a glance

  • 24x7 intake of support requests via web application
  • Interactive support application based on theGuard! ServiceCenter
  • Customer and problem specific forms for ease of handling
  • Multilingual support provided by product experts
  • Knowledge database
  • Integrated download area for REALTECH products