Our family of theGuard! products helps you automate your IT services. theGuard! software monitors the heartbeat of your entire IT environment – from networks to databases to applications. Our theGuard! products automatically monitor your IT environment, identify possible sources of error, and provide IT administrators with recommendations on how to effectively eliminate those weaknesses. They also give you means to visualize your business processes. A comprehensive visualization feature is designed to enable easy-to-interpret monitoring of all your business-critical processes. This allows you to benefit from reliable IT systems with minimum downtimes.
  
theGuard! range of products is one of the world’s most powerful system management solutions. This is a view shared by our customers – and confirmed by independent analysts, including Giga Information Group.

theGuard! Service Management Center with its components and modules is everything you need for effective system, network, and process management. From asset and inventory data collection and visually supported network management tools to business process monitoring and ITIL-compliant service and support management. This service offering is complemented by the ITIL-recommended Configuration Management Database (CMDB) and extensive reporting features. 

The ITIL-compliant theGuard! Service Management Center is at the core of theGuard! family. It combines central features of theGuard! NetworkManager and theGuard! ServiceDesk in an IT Service Management portfolio, making the management of heterogeneous IT infrastructures even more customized and flexible with respect to your company's specific IT needs.
The central CMDB lies at the heart of theGuard! Service Management Center. It holds all the information obtained from the Asset and Inventory Management as well as any data specific to your configuration and network in normalized form.

REALTECH's theGuard! NetworkManager gives you solutions for future-proof and highly available convergent networks. theGuard! NetworkManager is a highly flexible solution for your system and network management needs. It is the only software worldwide that is not only capable of automatically detecting network components along with their physical topology but also of graphically representing the current status at any time. It is completely vendor-independent – unlike any other software on the market today! This allows you to seamlessly integrate all of the components in your IT environment. 

theGuard! ServiceDesk complies with ITIL guidelines to maximize the efficiency and performance of your system operation. It identifies and eliminates weaknesses in your IT organization. The multitude of service and support features delivered by theGuard! ServiceDesk ensure an optimized IT environment at all times – even though a company's IT environment is subject to sometimes massive changes over time.
theGuard! ServiceDesk helps you stay ahead of the fast-paced changes in your IT environment.