SAP Self-Service Portals Your staff is spending an ever increasing amount of its time on routine administrative tasks. SAP Self-Services offer powerful and efficient solutions that support and streamline human resource processes. Portals provide role-based access to information, thus giving users in defined user groups flexible access to various systems including Internet and intranet applications. Using self-service portals helps companies reduce paper-based processes to a minimum to provide a more seamless user experience. Employees have to spend far less time on administrative processes, which in turn directly contributes to their satisfaction. There are two types of self-service systems that can be distinguished based on the underlying user roles and areas of responsibility: Employee Self-Services and Manager Self-Services.

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Employee Self-Services (SAP ESS) and Manager Self-Services (SAP MSS) Employee Self-Services allow human resource departments to optimize administrative processes. Employees can use Employee Self-Services to maintain and manage their personal data and retrieve the necessary information through their Web browser. Manager Self-Services gives a company's managers direct access to SAP data, allowing them to create reports, handle vacation requests, make salary adjustments, or initiate and manage recruiting processes online. For the design and implementation of the SAP ESS and SAP MSS solutions, we have developed a proprietary approach - the REALTECH BCI Four Phase Model. This approach ensures that a company's strategic objectives are taken into account for any decision made throughout the entire project.